Frequently asked questions

It’s important to take your medication regularly. If you’ve missed a dose, take it as soon as you remember. If it’s nearly time for your next dose, just skip the missed one and continue as usual. Never take a double dose to make up for the one you missed.

If you’ve lost your prescription, contact your GP or healthcare provider to request a new one. You may also check with the pharmacy where you previously purchased your medicine — they might be able to assist in providing a copy.

Never throw medicines in the bin or flush them down the toilet, as this can harm the environment. Unused or expired medication can also pose a risk if accessed by others. Instead, return them to your local pharmacy, which will safely dispose of them through a medical waste collection service.

We accept major payment options including Visa, MasterCard, AMEX, Discover, Bitcoin, and Ethereum.

If you experience any unexpected reaction or side effects, contact your doctor or healthcare professional immediately. They’ll advise whether you should stop the medicine or switch to an alternative treatment.

Once your order has been dispatched, you’ll receive a confirmation email containing a tracking number. You can use this number on our Order Status page to follow your delivery at any time.

Use the search bar at the top of our website to find what you need, or browse through our product categories to explore available items.

Our online pharmacy provides a wide range of items, including prescription medicines, health and wellness products, sexual health aids, as well as skin and hair care essentials.

Take a look at the FAQ section below, where you’ll find detailed answers to the most common questions and further information about our services.

Absolutely! Our friendly support team is available via live chat, telephone, or email to offer advice and help you find the right product for your needs.

UK deliveries usually arrive within 2–3 working days. International delivery times may vary depending on your location and product availability.

If you wish to cancel, please get in touch with us as soon as possible. If your order hasn’t been dispatched yet, we’ll process the cancellation and refund. Unfortunately, once your order has been shipped, it can no longer be cancelled.